Tip: Don't waste time with 'no show' tenants!

Ranjan Bhattacharya

In July 2000 I setup a lettings agency covering North London. This has given me a perspective on many of the practical aspects of letting out property. With this tip I would like to share some important time saving considerations when organising viewings to show your property to prospective tenants.

Time is money

Time is money so make sure you don’t waste your time going to show prospective tenants around a property only to find that they don’t bother to turn up!

Making viewing appointments

When you make an appointment with a prospective tenant for a viewing ask them to call you one hour before the viewing appointment to confirm that they are still intending to come. Make it clear to them that if you do not get a call one hour before, then you will not be turning up. This will cut out all that wasted time sitting around in empty properties waiting for prospective tenants who never show up!

Don't do block viewings

Avoid organizing block viewings. It is very hard to answer individual questions if you are showing around four groups of tenants all at the same time. Also, you have a potential problem on your hands if more than one group decides they wish to take it.

... But organise viewings 10 minutes apart

It is better to schedule multiple viewings at 10 minute intervals. This way, you only have to turn up to the property once but have several viewings. You are also able to give each group of tenants some individual attention. Also the tenant will feel a sense of urgency in making a decision on the property if he knows that another person is waiting at the door to view the property next.

Module 12 of the Build Your Property Empire home study course is all about letting and managing your portfolio. It details many nuggets of practical advice gleened over 15 years of property management. The home study course is bundled with 'Mangage Your Property Empire' which is a CD-ROM containing 30 forms, templates, letters and legal agreements to help you manage your property portfolio.

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